About Pan American

Personal Service.Proven Experience.One Connected Team.

For more than 30 years, Pan American Properties has helped Southern California owners manage, maintain and improve the places people live and work.

Discover our story Meet our leadership

Our values in practice

A Company Built AroundPeople and Properties.

See the service philosophy that continues to guide Pan American, from personal accountability to the long-term care of every property relationship.

Pan American team members discussing a property onsite

Since the beginningListen first. Stay involved. Follow through.

From humble beginnings

Built to Be More Than a Property Manager.

More than 30 years ago, Richard Hoegler recognized that Southern California owners needed more than reports and routine administration. They needed a partner who understood their goals, offered practical advice and stayed close to the work.

That belief became Pan American Properties. As the company grew, it remained grounded in Richard's direct, flexible and service-minded approach. His son, Rick Hoegler, assumed leadership in 2016 and continues to pair those founding values with modern technology, financial insight and a broader range of property services.

Our size is intentional: personal enough to know every client, experienced enough to support the full life of the property.

The Pan American approach

We Start With You,Every Time.

Every property carries different priorities, pressures and possibilities. Our job is to understand them, then shape the right team and plan around what matters most.

Listen First

We begin with the owner's goals, the property's role and the realities behind both.

Stay Agile

Needs change. We adapt the plan, the people and the response without losing momentum.

Serve Without Compromise

Clear communication, thoughtful action and accountable follow-through guide the relationship.

Leadership

The PeopleBehind the Operation.

Experience is most valuable when it stays connected to the people, properties and decisions that need it every day.

President

Rick Hoegler

Rick joined the family business after college, learned property operations from the ground up and assumed leadership in 2016. He continues to modernize the company while keeping relationships ahead of process.

Vice President

Lauren Owen

Lauren brings more than 15 years of property management experience and leads strategic initiatives that improve systems, operations and the experience of clients and teams.

Director of Property Management

Amanda Hall

Amanda has advanced through the organization since 2014. She focuses on operational efficiency, leadership development and creating opportunities for team members to grow from within.

Executive Assistant

Kelly O'Neill

Kelly supports strategic initiatives, special projects, financial tracking and cross-department coordination with an organized, proactive approach to service.

How we do it

Present at Every Stage of the Property Journey.

From the first financial review to daily operations and long-term planning, Pan American keeps the owner's priorities visible throughout the relationship.

01With You From the StartGoals, budgets, staffing and opportunities are established together.

02Here for the Day-to-DayResponsive teams keep the property moving and adjust when needs change.

03Focused on the Long RunReporting, research and improvement planning support informed decisions.

Pan American maintenance technician working onsite — Hands-on maintenance

Pan American team conducting a property walkthrough — Property insight

Multifamily property supported by Pan American — Long-term performance

Local reach. Connected service.

Serving Southern CaliforniaFrom Los Angeles to San Diego.

Regional knowledge keeps decisions practical, teams responsive and service connected to the communities where each property operates.

Los Angeles

Coverage across the basin and surrounding communities.

Orange County

Local expertise centered around our Tustin headquarters.

Inland Empire

Property support across growing inland markets.

San Diego

Responsive teams serving communities throughout the county.

Southern California service area

Regional map of Southern California from Los Angeles to San Diego

Your property. Our full attention.

Let’s Buildthe Right Next Step.

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